We are legally required to charge three different types of taxes:

  1. Sales tax on some orders going to the US
  2. VAT (value-added tax) on some orders going to the EU
  3. GST (goods and services tax) to all orders going to Australia.

No, the prices you see on shop’s product pages don’t include applicable tax or shipping. The final price you pay will be different from the listed price.

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. Your end customer is responsible for these fees. Any fees are paid to appropriate customs agency by the end customer.

When setting your retail prices or manually editing them, keep in mind that customs agencies often calculate duties/fees based on the declared retail price.

This does not constitute professional tax advice. We strongly advise consulting a tax specialist to find out your specific obligations.

Yes. Even if you are not physically located in the US, you may still have economic nexus, inventory nexus or another type of nexus, meaning you may have to collect sales tax.

Under Payment History in the billing section, you have the option to view two documents for each order.

The order confirmation simply shows how much money was paid for an order and is not meant for accounting purposes. You can view it as soon as an order is made.

If items in the order were refunded, returned, or charged after the order is placed, then the format of the order confirmation will change. You’ll see a list of each product in the order with the newly calculated sums below.

An invoice can be used for accounting. It’s issued only after an order has been delivered. If an order has multiple shipments, each shipment will have its own invoice.

In your Printful Dashboard, go to Billing → Payment History.


10% GST (goods and service tax) is due on all goods sold by foreign online retailers to Australian consumers. This impacts low-value goods that are valued at less than $1,000.

That means Printful is required by law to collect 10% GST on all orders being shipped to Australia unless:

  1. You have an Australian Business Number (ABN) and confirmation that you’re GST-registered
    If your business is registered in Australia and you have an ABN, submit it to Printful and you won’t be charged GST. You would then charge your customers GST and remit it to the Australian government. 

  2. Your marketplace already charges you GST
    Etsy and eBay already charge GST on orders going to Australia. GST only has to be collected once, so that means Printful won’t collect GST if your ecommerce platform already does.

The formula we use to calculate GST is (Your retail price + shipping) x 10%.

If you have any questions, take a look at the Australia Taxation Office’s website.

This does not constitute professional tax advice. We strongly advise consulting a tax specialist to find out your specific obligations.

If your business meets the requirements to register as a VAT payer and collect VAT, then yes. You charge VAT from your customers and remit it to the corresponding country in which you’re registered.